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At The Sumu, we take pride in delivering your abayas with care and efficiency. Please review our shipping timelines below:

• Within the UAE: Orders are processed and delivered within 7–8 working days.

• Worldwide Shipping: International orders are delivered within 15–20 working days, depending on the destination and local customs clearance.

🌍 International Shipping:
For international deliveries, customs duties or import taxes (if applicable) are the responsibility of the customer. Delays caused by customs are beyond our control, but we will assist wherever possible.

Shipping Rates

Shipping costs are calculated based on the total weight of your order, your shipping address, and the shipping method selected at checkout. You will see the total shipping fee before finalizing your order.

Order Tracking

Once your order has shipped, you will receive an email with tracking information to monitor the status of your delivery. You can track your order at any time via the shipping carrier's website.

Delays & Issues

While we strive to meet our estimated delivery times, there may be occasional delays due to unforeseen circumstances such as weather, customs, or other factors beyond our control. In the event of significant delays, we will notify you and work to resolve the issue as quickly as possible.

💌 Support:
If you have any questions regarding your shipment, please contact us at +971 56 673 9087 with your order number, and our team will be happy to assist you.

We appreciate your business and look forward to delivering your with care and precision!